EPoS & Retail Technology Consultancy
Delivering complex technology programmes at scale
Heaford Limited is a specialist IT consultancy focused on retail and hospitality technology. Senior-led, personally engaged, and built on 20+ years of enterprise programme delivery.
20+
YEARS' EXPERIENCE
£2B+
LARGEST CLIENT TURNOVER
1,750+
SITES MANAGED
1M+
TRANSACTIONS / WEEK
CLIENTS AND PROGRAMMES DELIVERED
English Heritage Pizza Hut Delivery UK JD Wetherspoon Mitchells & Butlers Green King Travis Perkins/Wickes Cordant Group Wessex Water HFEA London Underground
WHAT WE DO
Specialist consultancy across the full programme lifecycle
From ITT and vendor selection through to live managed service, Heaford provides senior-led programme and consultancy support where it matters most.
Programme Management
End-to-end programme leadership from strategic mobilisation through to BAU handover. Multi-vendor, multi-workstream delivery with full governance.
EPOS & Retail Technology
Deep specialist expertise across EPoS systems, stock management, payments and in-store technology stacks in hospitality and retail environments.
Systems Integration
Complex SaaS and cloud integration programmes. API-first design, event-driven architecture and data pipeline delivery across multi-site estates.
Programme Governance
Structured governance frameworks: programme boards, risk workshops, change control, benefits realisation and executive-level reporting.
SaaS Migration
Migration of hosted solutions to new SaaS models, including vendor selection, contract management and technical delivery oversight.
In-Flight Recovery
Experienced in stepping into programmes that need structure, direction or rescue — rapidly assessing and restoring momentum and confidence.
TRACK RECORD
Programmes that define our credibility
A consistent record of delivery at scale, across some of the UK's most complex retail and hospitality technology environments.
Pizza Hut Delivery UK
Programme managed end-to-end delivery of a new in-store technology stack — EPoS, stock control and labour management — into 380 equity and franchisee-owned stores.
Greene King / Zonal
Migrated circa 800 ex-Spirit pubs and hotels to a new integrated IT application stack, from programme start-up through to BAU handover.
JD Wetherspoon
Delivered a mobile order and pay solution for a £1.8B turnover business, now processing over 1 million order transactions per week via a scalable SaaS integration layer.
English Heritage
Delivered online ticketing into ~100 sites supporting £25M+ in annual ticket sales, reducing contact centre interactions by 90%.
Mitchells & Butlers
Implemented a SaaS EPoS migration for a £2B, 1,600-site, 44,000-employee business including Fujitsu network redesign and vendor management.
Greene King (Acquire)
Onboarded 1,750 pubs to the Zonal Acquire online ordering solution, managing 3rd-party vendor integration and bespoke development.
READY TO ENGAGE?
A senior consultant from day one
As a small, specialist practice, Heaford Limited offers direct senior engagement on every project,
every time.
