ABOUT HEAFORD LIMITED
A small consultancy with enterprise credentials
Heaford Limited is a specialist IT programme management consultancy focused on retail and hospitality technology. Founded and led by Gary Dutton, the practice brings over two decades of hands-on enterprise delivery experience to every engagement.
We work with organisations across hospitality, leisure and high-volume retail — from national pub chains and fast food groups to heritage and leisure attractions. Our expertise spans the full technology stack that powers modern retail operations: EPoS, stock management, workforce management, payments, online ordering, reservations and complex SaaS integration.
As a small, senior-led consultancy, Heaford offers something larger practices cannot: the lead consultant is personally engaged on every project. Clients benefit from direct access to genuine expertise — not an account manager fronting a team of junior resource.
Heaford is equally comfortable mobilising a programme from strategic goals, managing a formal ITT process, or stepping in to bring structure and direction to a programme already in flight.
Senior-led delivery — Gary Dutton is personally engaged on every Heaford engagement — there is no delegation to junior resource.
Domain depth — Genuine specialism in EPoS and retail technology, not generalist project management capability.
Commercial awareness — Every programme decision is made with an understanding of the commercial stakes involved.
Vendor-side experience — Having worked both client and vendor sides, Heaford understands how to manage suppliers and hold them accountable.
QUALIFICATIONS AND CREDENTIALS
TECHNICAL EXPERTISE
Technology we know inside out
ERP & FINANCE
Business Central
LS Central
Agresso 5.7.1
ResourceLink
APPLICATIONS
EPoS Systems
Stock Management
Workforce Management
Reservations & Scheduling
DATA & INTEGRATION
Azure
Data Lakes
BI Platforms
API-first Design
ARCHITECTURE
SaaS
Cloud Integration
API-first
Microservices
Ready to discuss your programme?
